Christmas Working Hours
Hi, we will be opening for regular business up until the end of Thursday December 22nd, 2022 with occasional opening hours during the festive season to send away orders, so please check below before ordering.
Christmas Freight Information
It's been a really hard year, but we will continue to working hard until everything is sold out!
We will continue to take online orders right through the Xmas & New Years period.
Orders will only be packed up & dispatched on the days listed below & orders must be paid for by 10am of those days or the order will be dispatched on the next open day.
December 23rd -> 27th - Closed
December 28th -> 30th - Open 8am -> 10am, then closed
December 31st -> January 3rd - Closed
January 4th -> 6th - Open 8am -> 10am, then closed
January 9th -> Onwards - Open as usual until sold out
******** HAVE A GREAT FESTIVE SEASON! *******
Please also be aware the the usual 2-3 Day delivery times (Rural deliveries 3-4 days) do not apply during the Xmas & New Year's period as Couriers will also be taking time off and they are all super busy. Parcels take several days longer during the festive season to get delivered, so expect delays.
AREAS OUTSIDE MAINLAND NEW ZEALAND -
WAIHEKE ISLAND ADDRESSES - contact us directly for freight enquiries.
STEWART ISLAND ADDRESSES - add an additional $9.17 per parcel - contact us directly for inquiries.
CHATHAM ISLANDS or GREAT BARRIER ISLAND - We do not deliver to the Chatham Islands
**All prices listed above are GST inclusive and as of August 8th, 2021 - subject to change.
REGIONS 1 & 2 - 4 Kg = $6.50 , 4-8 Kg = $10.50 8-13 Kg = $11.75 , 13-18 Kg = $15.75
REGION 3 - 4 Kg = $6.50 , 4-8 Kg = $10.50 8-11 Kg = $15.50 , 11-15 Kg = $20.00
REGION 4 - 4 Kg = $8.40 , 4-6 Kg = $14.75
6-8 Kg = $15.30 , 6-11 Kg = $21.70
RURAL DELIVER ADDRESSES* - Add a further $9.17 per parcel - Check if a Rural Delivery Fee will be required here
Cancellation & Refunds
The following rules apply to cancellation of your order:
If you have ordered Goods, but not received them, you may cancel your order without giving a reason at any time providing the order has not been dispatched. You will have no obligation and we will return your money.
If you have ordered Goods, and received them, you may cancel your order at any time within 7 days of the date you received them. You must tell us that you wish to cancel. You must also send the Goods back to us within 14 days of you receiving the ordered Goods.
We will return your money subject to the following condition:
- we receive the Goods in a condition in which we can re-sell them at full price, in new condition, with labels and packaging intact.
The option to cancel your order is not available:
- if you purchase sealed goods which relate to health or hygiene, and they become unsealed after delivery, or cannot be re-sold for some other reason;
You are responsible for the cost of returning the Goods. We have no obligation to refund to you, your cost of re-packing and returning the Goods.
In any of the above scenarios, we will return your money within 14 days.
Nothing in these terms and conditions restricts, modifies or excludes any applicable statutory consumer rights.